Refund Policy

Effective date: 10 September 2026

Review And Approval

Contact us before returning an item so we can provide instructions. We review the request and, where a return is needed, inspect the received item and notify you of the outcome without unnecessary delay. Any legal deadline takes priority.

Refund Method And Timing

Approved refunds are issued without unnecessary delay and within applicable legal deadlines. For eligible statutory withdrawal, we refund within 14 days of cancellation, subject where legally allowed to receiving the goods or evidence of return. Refunds go to the original payment method where possible. For COD or bank-transfer orders, we arrange repayment to a verified account agreed with you. Your bank may need additional processing time. We do not charge a refund fee or request banking passwords, PINs or one-time codes.

Full And Partial Refunds

A refund may cover the whole order or the affected item. A lawful reduction may apply to value lost through handling beyond what was reasonably needed to inspect an eligible return. We explain the amount and basis before finalizing it. Faulty goods are assessed under the remedy required by law, and not treated as ordinary change-of-mind returns.

Shipping, Duties, And Other Charges

Original shipping, premium delivery supplements, return shipping, and import charges are refundable only where this policy, the agreed resolution, or applicable law requires it. For an eligible statutory withdrawal, we refund required standard outbound delivery costs; an optional premium above that standard may be excluded where permitted. Duties paid directly to customs may require a claim with that authority. We do not promise a refund of charges we did not collect.

Custom Orders And Cancellations

Custom orders are subject to the Custom Order Terms. Any payment retained after a cancellation must be justified by the agreed terms and applicable law. A blanket final-sale label does not remove remedies for defects or incorrect work.

Late Or Missing Refunds

Check the original account and any refund confirmation, then contact your bank or provider. If the refund remains missing, email us your order number and the refund reference. Do not send full card numbers, security codes, or account passwords. We will help trace the transaction.

Contact EshalPreet

Email: eshalpreet@gmail.com
WhatsApp: +92 329 7599994
Eshalpreet, House #292, Al Kareem Town, Madhriyanwala Bypass, Hafizabad, Punjab, Pakistan.
Monday to Saturday, 10 a.m. to 7 p.m. PKT.